Relevance verified: 05/11/2026
Licence Information
This page sets out the licensing particulars, regulatory framework, and compliance obligations applicable to the online gaming services offered through cobra-casino-ca.com. The information provided herein is intended to ensure full transparency regarding the legal basis upon which the Platform operates and the rights and protections available to users.
Operator Details and Corporate Registration
The Platform is owned and operated by Dama N.V., a company duly incorporated and registered under the laws of Curaçao, with its registered office at Abraham de Veerstraat 9, Willemstad, Curaçao. Dama N.V. holds company registration number 152125.
The operator conducts its online gaming activities through the domain cobra-casino-ca.com, which is directed at users located in Canada. All gaming services, payment processing, customer support functions, and associated operations fall under the governance and responsibility of Dama N.V.
Licence Details and Regulatory Authority
Dama N.V. holds a valid online gaming sublicence issued under the authority of Antillephone N.V., the holder of Master Licence No. 8048/JAZ. The sublicence number applicable to the Platform is 8048/JAZ2020-13.
This sublicence authorises Dama N.V. to offer games of chance, games of skill, and wagering activities via the internet in accordance with the terms and conditions established under the National Ordinance on Offshore Games of Hazard (Landsverordening buitengaatse hazardspelen, LBH) and the transitional provisions of the National Ordinance on Games of Chance (Landsverordening op de kansspelen, LOK), which entered into force on 24 December 2024.
Regulatory oversight of online gaming activities in Curaçao is exercised by the Curaçao Gaming Authority (CGA), which operates on behalf of the Minister of Finance of Curaçao. The CGA is responsible for licensing, compliance monitoring, and the enforcement of applicable gaming regulations. Further information regarding the CGA and the regulatory framework may be obtained via the official website of the Curaçao Gaming Authority at www.cga.cw.
Territory of Service and Age Restrictions
The Platform offers its services to eligible players located in Canada, subject to applicable federal and provincial laws and regulations. Users are solely responsible for determining whether accessing and using the Platform is lawful in their province or territory of residence.
Access to the Platform is strictly prohibited for persons under the age of 18 years. The operator maintains verification procedures designed to confirm that all registered users meet the minimum age requirement prior to participating in any real-money gaming activity. Any account found to be held by a person under the age of 18 will be closed immediately, all bonuses will be voided, and any deposits will be returned in accordance with applicable regulatory requirements.
The Platform does not offer services to residents of jurisdictions where online gaming is prohibited by law, including any Canadian province or territory in which such activity is expressly restricted by applicable legislation.
Anti-Money Laundering and Know Your Customer Policy
Dama N.V. operates in full compliance with international Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) standards, including the guidance established by the Financial Action Task Force (FATF) and the Caribbean Financial Action Task Force (CFATF), of which Curaçao is an associate member.
As part of its AML obligations, the operator has implemented a comprehensive Know Your Customer (KYC) programme. All users are required to complete identity verification before withdrawing funds or at any point deemed necessary by the operator’s compliance team. The verification process may require the submission of the following documents:
- Government-issued photographic identification (such as a passport, driver’s licence, or national identity card);
- Proof of residential address dated within the preceding three months (such as a utility bill, bank statement, or official government correspondence);
- Proof of payment method ownership (such as a photograph of the payment card used or a bank account statement);
- Documentation evidencing the source of funds, where transactions exceed applicable thresholds or where the operator’s compliance assessment requires it.
The operator reserves the right to request additional documentation at any time and to suspend or restrict account functionality pending the satisfactory completion of verification. All submitted documents are handled in strict confidence and retained only for the period required by applicable law and regulatory obligations.
Suspicious or unusual transaction activity is monitored on an ongoing basis. Where there are reasonable grounds to suspect money laundering or terrorist financing, the operator is obligated to file a report with the relevant financial intelligence authority without notifying the customer.
Data Protection and Information Security
Dama N.V. is committed to the protection of personal data in accordance with applicable data protection legislation. Personal information collected from users is processed solely for the purposes of account registration, identity verification, service delivery, fraud prevention, regulatory compliance, and customer support.
The Platform employs industry-standard technical and organisational security measures, including SSL/TLS encryption protocols, to protect data in transit and at rest. Access to personal data is restricted to authorised personnel on a need-to-know basis.
Users have the right to access, rectify, and request the deletion of their personal data, subject to the operator’s legal obligations to retain certain records for regulatory and compliance purposes. Full details regarding data collection, processing, retention, and user rights are set out in the Platform’s Privacy Policy, available at cobra-casino-ca.com/privacy-policy/.
The operator does not sell or otherwise transfer personal data to third parties for marketing purposes without the user’s prior consent.
Responsible Gambling
Dama N.V. recognises the potential risks associated with gambling and is committed to promoting a safe, controlled, and responsible gaming environment. The operator offers a range of tools and resources to assist users in managing their gaming activity, including:
- Deposit limits: Users may set daily, weekly, or monthly deposit limits through their account settings.
- Loss limits: Users may establish limits on the total amount that may be lost within a defined period.
- Session time limits: Users may set time restrictions on their gaming sessions.
- Reality checks: Periodic notifications may be configured to remind users of the duration of their gaming session.
- Self-exclusion: Users who wish to take a break from gaming may request a temporary or permanent self-exclusion, during which access to the Platform will be suspended.
- Account cooling-off periods: Users may request a temporary suspension of their account for a defined period.
Users seeking support with gambling-related concerns are encouraged to contact independent organisations, including Gambling Therapy (www.gamblingtherapy.org) and BeGambleAware (www.begambleaware.org), which provide free and confidential assistance.
The Platform is not intended as a source of income and gaming should be approached as a form of entertainment. The operator does not permit the use of the Platform for the purpose of recovering losses from previous gaming sessions.
Dispute Resolution
In the event of a dispute arising from the use of the Platform, users are encouraged to contact the customer support team in the first instance. The support team can be reached by email at [email protected] or by telephone at +1 (416) 555-7823. The operator is committed to addressing complaints promptly and in good faith.
Where a complaint cannot be resolved directly with the customer support team, users may escalate their complaint to the operator’s designated compliance department. The operator will acknowledge escalated complaints within a reasonable timeframe and provide a substantive response in accordance with its internal dispute resolution procedures.
Should a dispute remain unresolved following the exhaustion of the operator’s internal procedures, users may submit a complaint to the Curaçao Gaming Authority via the official complaints portal at www.cga.cw. Users should note that the CGA does not act as an arbitrator or civil court and does not have the authority to order compensation; however, complaints submitted to the CGA may indicate potential regulatory breaches and will be assessed accordingly.
Nothing in the operator’s dispute resolution process limits the user’s right to seek relief through applicable Canadian courts or other legal channels as permitted by law.
Amendments to This Page
The operator reserves the right to update this Licence Information page from time to time in order to reflect changes in regulatory requirements, licensing conditions, or operational arrangements. Users are advised to review this page periodically. Continued use of the Platform following the publication of any amendments constitutes acceptance of the updated terms.
For any inquiries regarding the information set out on this page, users may contact the operator at [email protected].